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    Assessing the effectiveness of psychological capital and employee engagement being moderator and mediator on employee emotional intelligence and performance
    (Inderscience Publishers, 2023) Sarfraz, Muddassar; Khalid, Bilal; Ozturk, Ilknur; Tariq, Jasim; Bashir, Taqadus
    In the last few decades, the hospitality industry has gained much importance in a vigorous process of expansion. Consequently, the hospitality industry is expanding globally and promoting its growth in a changing multicultural environment. The primary objective of the present study is to reveal the conditional indirect effect of employees’ emotional intelligence on their job performance through a moderated-mediated mechanism of psychological capital and employee engagement. The data has been collected from 300 employees working in the hospitality industry. Data is analysed by using statistical software SPSS and PROCESS macro. The study results suggest that employee engagement plays a significant and positive role between employees’ emotional intelligence and performance. Results also indicate that moderated-mediated mechanism exists between employees’ emotional intelligence and employees’ performance. This study contributes significantly to hospitality industry literature by identifying employee emotional intelligence as one of the significant factors of workplace performance. Copyright © 2023 Inderscience Enterprises Ltd.
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    Öğe
    Does corporate social responsibility and green product innovation boost organizational performance? a moderated mediation model of competitive advantage and green trust
    (Routledge Journals, Taylor & Francis Ltd, 2022) Hang, Yong; Sarfraz, Muddassar; Khalid, Rimsha; Ozturk, Ilknur; Tariq, Jasim
    The study contemplates the impact of corporate social responsibility (CSR) and green product innovation on organizational performance while considering the moderating role of competitive advantage and mediating role of green trust. Data have been accumulated through a structured questionnaire while distributing 259 questionnaires among employees working in the Pakistani small and medium-sized enterprises (SMEs) companies. In this study, we have conducted reliability, validity, discriminant validity, and structural modeling analysis by using SPSS and Smart PLS for data analysis. The results have identified a significant and positive impact of CSR and green product innovation on organizational performance. Remarkably, green product innovation positively influences competitive advantage. Competitive advantage mediates the relationship between corporate social responsibility, green product innovation, and organizational performance. Further, this study has filled the lacuna of extant literature while analyzing the green trust moderating role between product innovation and organizational performance.