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    Assessing the effectiveness of psychological capital and employee engagement being moderator and mediator on employee emotional intelligence and performance
    (Inderscience Publishers, 2023) Sarfraz, Muddassar; Khalid, Bilal; Ozturk, Ilknur; Tariq, Jasim; Bashir, Taqadus
    In the last few decades, the hospitality industry has gained much importance in a vigorous process of expansion. Consequently, the hospitality industry is expanding globally and promoting its growth in a changing multicultural environment. The primary objective of the present study is to reveal the conditional indirect effect of employees’ emotional intelligence on their job performance through a moderated-mediated mechanism of psychological capital and employee engagement. The data has been collected from 300 employees working in the hospitality industry. Data is analysed by using statistical software SPSS and PROCESS macro. The study results suggest that employee engagement plays a significant and positive role between employees’ emotional intelligence and performance. Results also indicate that moderated-mediated mechanism exists between employees’ emotional intelligence and employees’ performance. This study contributes significantly to hospitality industry literature by identifying employee emotional intelligence as one of the significant factors of workplace performance. Copyright © 2023 Inderscience Enterprises Ltd.
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    Coronavirus Disease 2019 Safety Measures for Sustainable Tourism: The Mediating Effect of Tourist Trust
    (Frontiers Media Sa, 2022) Sarfraz, Muddassar; Raza, Mohsin; Khalid, Rimsha; Ivascu, Larisa; Albasher, Gadah; Ozturk, Ilknur
    Coronavirus disease 2019 (COVID-19) pandemic is continuing to have severe effects on tourism-related industries, as safety precautions have become essential to follow. Based on this, this study aims to explore the role of perceptions of the tourist of safety in tourism destination choice with the mediating effect of tourist trust (TT) in the context of the Chinese tourism sector. In addition, this study considers improvements to safety measures for sustainable tourism and the benefits of the technology transformation in the travel industry because of COVID-19. For this study, a quantitative approach was used, and data were collected through convenient sampling. The questionnaire was measured on a 5-point Likert scale, and a cross-sectional approach was adopted for data analysis. The findings of this study show that the effect of the perceived safety of the social environment, perceived safety of facility and equipment elements, perceived safety of human elements, perceived safety of management elements, and perceived safety of natural environments is significant and positive on the tourist destination choice (TDC). In addition, TT is a significant mediator between these elements and TDC. Furthermore, this study concluded that COVID-19 had increased travel anxiety, with particularly negative effects on the Chinese tourism sector, but that the adoption of perceived safety measures could be beneficial in regaining TT for traveling, eventually giving tourists confidence in choosing their traveling destination.
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    Does corporate social responsibility and green product innovation boost organizational performance? a moderated mediation model of competitive advantage and green trust
    (Routledge Journals, Taylor & Francis Ltd, 2022) Hang, Yong; Sarfraz, Muddassar; Khalid, Rimsha; Ozturk, Ilknur; Tariq, Jasim
    The study contemplates the impact of corporate social responsibility (CSR) and green product innovation on organizational performance while considering the moderating role of competitive advantage and mediating role of green trust. Data have been accumulated through a structured questionnaire while distributing 259 questionnaires among employees working in the Pakistani small and medium-sized enterprises (SMEs) companies. In this study, we have conducted reliability, validity, discriminant validity, and structural modeling analysis by using SPSS and Smart PLS for data analysis. The results have identified a significant and positive impact of CSR and green product innovation on organizational performance. Remarkably, green product innovation positively influences competitive advantage. Competitive advantage mediates the relationship between corporate social responsibility, green product innovation, and organizational performance. Further, this study has filled the lacuna of extant literature while analyzing the green trust moderating role between product innovation and organizational performance.
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    Does green environmental policy promote renewable energy consumption in BRICST? Fresh insights from panel quantile regression
    (Routledge Journals, Taylor & Francis Ltd, 2022) Li, Xiaolong; Ozturk, Ilknur; Syed, Qasim Raza; Hafeez, Muhammad; Sohail, Sidra
    Understanding the aspects of renewable energy consumption is important because it contains low-carbon emissions, which could significantly reduce global greenhouse gas emissions. Little research is done on exploring the factors of renewable energy consumption. The primary objective of this study is to examine the impact of the green environmental policy on renewable energy consumption in the BRICST economies over data ranging from 1991 and 2019 by using panel quantile regression. The fixed-effects and quantile regressions confirm the positive effects of economic growth and non-renewable energy on renewable energy consumption. In contrast, the consumer price index and CO2 hurt the renewable energy consumption in the BRICST economies. The estimate of the environmental policy stringency appears to be negative and insignificant in the fixed-effects model. On the other side, the estimates of the environmental stringency index appear to be positively significant from the 10th-40th quantiles and negatively significant from 50th-90th quantiles. Robust policy implications of our outcomes are also discussed.
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    EXPLORING THE ROLE OF CORPORATE SOCIAL RESPONSIBILITY IN CONSUMER PURCHASE INTENTION. A STUDY FROM THE AGRICULTURE SECTOR
    (Inst Natl Cercetare, 2021) Cioca, Lucian-Ionel; Abdullah, Muhammad Ibrahim; Ivascu, Larisa; Sarfraz, Muddassar; Ozturk, Ilknur
    Corporate Social Responsibility (CSR) significantly transforms the global agricultural sector, thereby boosting the foreign economy. Primarily, the study focuses on the social practices of Agro-companies operating in Pakistan, thus influencing consumer buying intention. The study presents the extended theoretical contribution to the theory of planned behavior. However, it provides a fundamental framework for integrating CSR orientation with consumer buying behavior. The data of 587 respondents has been collected through questionnaires by adopting a quantitative research approach and simple random sampling technique. Results reveal that consumers prefer brands and are unwilling to pay the higher price for products involved in CSR activities. Both emotional and purchasing factors affect purchasing intentions. Consumers are willing to support CSR cause and intend to buy their products without compromising on elements of purchase intentions.
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    Signifying the Relationship between Fear of COVID-19, Psychological Concerns, Financial Concerns and Healthcare Employees Job Performance: A Mediated Model
    (MDPI, 2022) Sarfraz, Muddassar; Ji, Xiangbo; Asghar, Muhammad; Ivascu, Larisa; Ozturk, Ilknur
    The coronavirus pandemic (COVID-19) has undoubtedly created immense health problems in the global healthcare sector. Apart from its impact on physical health, it has devastatingly affected the psychological well-being of individuals. Based on Affective Events Theory (AET), the current study aims to contemplate the relationship between Fear of COVID-19 (CVF), psychological concerns (PC), and financial concerns (FC) while considering the impact on the healthcare employees' job performance (JP). Moreover, this study investigates the mediating role of job anxiety (ANX), stress (ST), and depression (DEP). The data were collected through an online structured questionnaire (Google Forms) from 489 employees working in the healthcare centers of Pakistan. The structured equation modeling (partial least square) approach is adopted for data analysis. The study results showed that Fear of COVID-19, psychological and financial concerns positively and significantly affect healthcare workers' job performance. Depression, anxiety, and stress mediated the relationship between Fear of COVID-19, psychological concerns, financial concerns, and job performance. The study theoretically and practically contributes to the existing literature on psychological and mental health by providing a better understanding of the individual variables that affect employees' job performance.
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    The Causes of Occupational Accidents and Injuries in Romanian Firms: An Application of the Johansen Cointegration and Granger Causality Test
    (MDPI, 2021) Ivascu, Larisa; Sarfraz, Muddassar; Mohsin, Muhammad; Naseem, Sobia; Ozturk, Ilknur
    Organizational risks are present in any activity, so it is important to manage them properly. The jobs are dynamic and involve a series of processes and activities. The entire human resource is exposed to several risks. If these risks are approached correctly, the organizational capacity to achieve its objectives and vision will increase considerably. This paper aims to investigate the relationships between work accidents (fatal and non-fatal) and the causes that contribute to their occurrence (causes dependent on the executor, causes dependent on the means of production, workload-dependent causes, and work-dependent causes-the work environment). The augmented Dickey-Fuller (ADF) test is employed to check the data stationarity series, while the Johansen test determines the cointegration relation of variables. The data have been collected from Romanian organizations. The vector error correction model (VECM) and Granger causality test are applied for speed of adjustment, nature, and direction of variables' relationship. This research demonstrated that both data series are free from the unit-root problem at first difference. The lag length criterions select the third lag for model fitness, and Johansen cointegration declares that variables are cointegrated for the long term. The vector error correction model shows the speed of adjustment from the short to the long run is 83.35% and 42.60% for work and fatal accidents. The study results show that fatal accidents have a series relationship with selected cases for the short run and have a long-run relationship with the means of production. Fatal accidents are directly related to means of production. Fatal accidents are not designed by executors, workload-dependent causes, or work environments in the short run. Fatal accidents are directly related to the means of production and sudden incidents happening in the long run. Fatal accidents are considered by executors, workload-dependent causes, or work environments in the short run. In the long run, fatal accidents are directly related to the means of production and sudden incidents happening.
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    The effects of the COVID-19 pandemic on healthcare workers' psychological and mental health: The moderating role of felt obligation
    (Ios Press, 2022) Sarfraz, Muddassar; Hafeez, Hira; Abdullah, Muhammad Ibrahim; Ivascu, Larisa; Ozturk, Ilknur
    BACKGROUND: The ravages of COVID-19 have created a worldwide emergency in healthcare units. Under these circumstances, the perception of an infection threat is primarily affecting the employees' performance in reducing contagion effects. OBJECTIVE: The purpose of this study is to develop substantial measures of support for healthcare employees to maintain adequacy in job performance. METHODS: Data were collected from state-owned hospitals in Pakistan to test the current study's proposed model. We applied structural equation modeling through a partial least square regression in addition to the blindfolding approach in Smart-PLS. Confirmatory factor analysis was also employed to measure the study's validity. RESULTS: The current study's findings show that the perception of a threat from COVID-19 and the inadequate protective measures have influenced frontline healthcare workers' performance levels. The mediating path of depression symptoms indicated the threat of COVID-19 and the absence of protective measures as potential determinants of poor performance. However, an employee's ability to feel obligated toward their job duties reduces the effect of depression on employee performance. CONCLUSION: The current model highlights an individual's feelings of obligation to maintain their performance level by minimizing the effect of depression and professional anxiety. The present study extensively described the psychological constraints healthcare workers are facing during the current pandemic. Current research addressing healthcare employees' mental health is vital for better prevention and control during pandemic circumstances. The current study's findings extend the emerging understanding of employee psychology in such circumstances.
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    Why does abusive leadership lead to employee silence? The mediating role of perceived insider status and psychological safety
    (Inderscience Publishers, 2021) Sarfraz, Muddassar; Ivascu, Larisa; Ozturk, Ilknur
    The study's primary objective is to examine the influence of abusive leadership on employee silence and the mediating effect of perceived insider status and psychological safety. It divulges the mechanism through which abusive leadership affects employee silence. Data is collected from 210 employees by using a simple random sampling technique. The participants are working in different industries across China. Statistical Package for the Social Sciences (SPSS) is used for data analysis and hypotheses testing. The study results show that abusive leadership has a significant positive correlation with employee silence. Furthermore, perceived insider status and psychological safety play a mediating role in abusive leadership's influence on employee silence. This study provides contributions for human resource management and organisational behaviour literature regarding antecedent variable theories of abusive leadership and outcome variable of employee silence. Copyright © 2021 Inderscience Enterprises Ltd.